Returns & Exchanges

We only accept returns for EXCHANGE ONLY. NO REFUNDS. We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Info@PearlKonnection.com

You can always contact us for any return question at Info@PearlKonnection.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
To request an exchange please email us at Info@PearlKonnection.com.